Seller Terms and Conditions — Joede Boutique

Last Updated: [Insert Date]

Welcome to Joede Boutique. These Seller Terms and Conditions (“Seller Terms”) govern the relationship between Joede Boutique (“Joede,” “we,” “us,” or “our”) and individuals or businesses (“Seller,” “you,” or “your”) who register to sell products through the Joede Boutique marketplace.

By registering as a seller or listing products on Joede Boutique, you agree to comply with these Seller Terms, our Privacy Policy, and any other marketplace policies published on our website.

1. Seller Registration

1. Sellers must provide accurate, complete, and current information during registration.

2. You must provide valid contact and payment information when requested.

3. Sellers are responsible for keeping their account information secure.

4. You must not create an account using false information or impersonate another person or business.

5. Joede Boutique reserves the right to approve, reject, suspend, or terminate seller accounts where necessary.

2. Seller Eligibility

Sellers must have the legal capacity to enter into a binding agreement and must comply with all applicable laws and regulations relating to their business and products.

If you operate as a business, you are responsible for ensuring that your business is properly registered where required by law.

3. Product Listings

Sellers must ensure that all product listings are accurate and honest.

Each listing should contain, where applicable:

• Accurate product name

• Clear and genuine product images

• Correct product description

• Available sizes, colors, and variations

• Accurate price

• Available stock quantity

• Relevant product specifications

• Shipping or delivery information

Sellers must not provide misleading information about products or make false claims about quality, origin, brand, condition, or availability.

4. Prohibited Products

Sellers must not list or sell products that are illegal, counterfeit, stolen, unsafe, fraudulent, or otherwise prohibited by applicable law.

Joede Boutique may remove any product listing that we believe violates these Terms or creates a risk to customers, sellers, or the marketplace.

5. Authenticity and Intellectual Property

Sellers must have the legal right to sell the products they list on Joede Boutique.

You must not upload or use images, logos, product descriptions, trademarks, or other content belonging to another person or business without appropriate authorization.

Sellers are responsible for any intellectual-property claims arising from their products or listings.

6. Pricing

Sellers are responsible for setting accurate product prices.

You agree not to intentionally provide misleading prices or manipulate prices in a way that could deceive customers.

Joede Boutique may provide recommendations or marketplace pricing tools, but sellers remain responsible for their final product prices.

7. Orders

When a customer places an order for your product, you are responsible for fulfilling the order accurately and within the required processing time.

Sellers must:

• Confirm and process orders promptly.

• Provide the correct product.

• Package products appropriately.

• Ship orders within the stated timeframe.

• Provide accurate tracking information where available.

• Communicate promptly regarding delays or stock issues.

Repeated failure to fulfill orders may result in account restrictions or suspension.

8. Stock Availability

Sellers must keep product availability and inventory information accurate.

If an item becomes unavailable after a customer has placed an order, the seller must notify Joede Boutique and the customer as soon as possible.

Repeated cancellations caused by inaccurate inventory information may affect your seller account.

9. Shipping and Delivery

Sellers are responsible for properly packaging products and handing orders over to the agreed delivery provider or fulfilling the delivery arrangements applicable to their listings.

Sellers must ensure that products are packaged securely to reduce the risk of damage during transportation.

Any delivery timelines displayed to customers should be reasonable and accurate.

10. Returns, Refunds and Exchanges

Sellers agree to cooperate with Joede Boutique regarding legitimate customer complaints, returns, refunds, and exchanges.

Where a product is defective, damaged, incorrect, significantly different from its description, or otherwise eligible for a refund under applicable law or Joede Boutique's policies, the seller may be responsible for the applicable resolution.

Joede Boutique may request evidence such as photographs, videos, order information, or shipping records when investigating a dispute.

11. Customer Service

Sellers must treat customers professionally and respectfully.

You agree to respond to reasonable customer or marketplace inquiries relating to your products and orders within a reasonable period.

Harassment, threats, abusive communication, discrimination, or inappropriate conduct toward customers is prohibited.

12. Seller Fees and Payments

Joede Boutique may charge sellers commissions, transaction fees, listing fees, payment-processing fees, subscription fees, or other applicable charges.

Any applicable fees will be communicated through the seller platform or relevant agreement.

Seller payouts may be subject to applicable fees, refunds, chargebacks, disputes, verification procedures, or other adjustments.

13. Taxes and Legal Compliance

Sellers are responsible for complying with all applicable tax, business, consumer-protection, product-safety, import/export, and other legal requirements relating to their business and products.

Joede Boutique does not provide tax or legal advice to sellers.

14. Reviews and Ratings

Customers may leave reviews and ratings based on their experience with a seller or product.

Sellers must not:

• Create fake reviews.

• Pay or pressure customers to leave misleading reviews.

• Manipulate ratings.

• Threaten customers because of negative feedback.

Joede Boutique may remove reviews that violate applicable marketplace policies.

15. Seller Content

By uploading product images, descriptions, logos, or other promotional content to Joede Boutique, you grant Joede Boutique a non-exclusive, royalty-free license to use, reproduce, display, and promote that content for purposes related to operating and marketing the marketplace.

You remain responsible for ensuring that you have the rights necessary to provide such content.

16. Privacy and Customer Information

Sellers must handle customer information responsibly and only use customer information for legitimate purposes connected to fulfilling orders and providing customer service.

Sellers must not sell, share, misuse, or use customer information for unauthorized marketing or unrelated purposes.

17. Seller Conduct

Sellers must not use Joede Boutique to:

• Commit fraud or facilitate illegal activities.

• Manipulate orders, reviews, or marketplace rankings.

• Circumvent marketplace fees.

• Provide false business information.

• Sell prohibited products.

• Attempt to access another seller's or customer's account.

• Upload malicious or harmful content.

• Engage in deceptive business practices.

18. Account Suspension or Termination

Joede Boutique may suspend, restrict, or terminate a seller account if the seller:

• Violates these Seller Terms.

• Repeatedly receives serious customer complaints.

• Sells prohibited or counterfeit products.

• Fails to fulfill orders.

• Provides false information.

• Engages in fraud or other unlawful activity.

• Creates a risk to customers or the marketplace.

Where appropriate, Joede Boutique may provide notice and an opportunity to resolve the issue.

19. Disputes

Joede Boutique may assist in resolving disputes between sellers and customers.

Sellers agree to cooperate with reasonable investigations and provide relevant information or evidence when requested.

Nothing in these Terms limits any rights that consumers or sellers may have under applicable law.

20. Changes to These Terms

Joede Boutique may update these Seller Terms from time to time to reflect changes to our marketplace, business practices, or applicable legal requirements.

Updated terms will be published on the website. Continued use of the seller platform after changes take effect constitutes acceptance of the updated Terms.

21. Contact

If you have questions regarding these Seller Terms and Conditions, please contact:

Joede Boutique
Website: joede.store
Email: Joedestore@gmail.com
Phone/WhatsApp: +2347015074802
Business Address: portharcourt Nigeria

Seller Agreement

By creating a seller account or listing products on Joede Boutique, you acknowledge that you have read, understood, and agreed to these Seller Terms and Conditions.

Joede Boutique — Choose Quality